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Delivery

Due to post Brexit shipping changes, delivery to the Republic of Ireland is currently suspended. 

Delivery Information: UK Mainland - Free Standard Delivery* on Orders over £95 (*Exclusions Apply)

  • £5.95 for Standard Delivery 5-7 working days (excluding selected furniture which can take up to 13 weeks, wallpaper, framed prints & selected lighting approx. 3 weeks)
  • £5.95 for fabric remnants delivery - fabric is dispatched in specialised packaging to preserve the quality of the material during transit  *Please note, if you place an order that includes fabric remnants they may be delivered separately from other pre-made items due to packaging and transit requirements
  • £1.50 for greetings cards, these are excluded from free delivery due to fragile packaging requirements.
  • £9.95 for large/fragile delivery items (i.e. mirrors, clocks, selected lighting, framed art & rugs)
  • £9.95 for wallpaper, delivery time 7-10 working days.
  • Wallpaper Samples: Small samples are shipped for free, full width wallpaper samples are £5.95 delivery.
  • £20 for medium furniture (i.e. Rupert Benches)
  • £59 for large furniture (i.e Chairs, headboards & cabinets) ordering more than one chair may increase the delivery charge.
  • £80 for sofas, £120 for a multiple sofa order.
  • Made to Order Furniture such as Chairs, Headboards, Bed Frames, Sofas etc will take up to 13 weeks for delivery as they are made to order.
  • Please note that we do not ship orders to 3rd party delivery companies.

Delivery Information: Republic of Ireland:

Due to changes in shipping requirements from Brexit, our carriers have suspended shipments to  the Republic of Ireland. We are currently not able to accept or fulfil orders from Ireland. 

For more information please email voyageoutlet@voyfab.co.uk.

Delivery Information: Jersey, Guernsey & Isle of Man:

  • £10.95 for Standard Delivery 5-7 working days (excluding selected furniture which can take up to 13 weeks, wallpaper,  framed prints & selected lighting approx. 3 weeks for dispatch)
  • £10.95 for fabric remnants delivery - fabric is dispatched in specialised packaging to preserve the quality of the material during transit  *Please note, if you place an order that includes fabric remnants they may be delivered separately from other pre-made items due to packaging and transit requirements.
  • £1.50 for greeting cards, these are excluded from free delivery due to fragile packaging requirements.
  • £25 for large/fragile delivery items (i.e. mirrors, selected lighting, clocks, framed art & rugs)
  • £25 for wallpaper - allow 7-10 working days for delivery.
  • Wallpaper Samples: Small samples are shipped for free, full-width wallpaper samples are £10.95 delivery.
  • Please contact our customer service team at voyageoutlet@voyfab.co.uk for more information on furniture delivery charges. 
  • £100 for large furniture (i.e. Chairs, headboards & cabinets) ordering more than one chair may increase the delivery charge.
  • £150 for sofas, £220 for a multiple sofa order.
  • Made to Order Furniture such as Chairs, Headboards, Bed Frames, Sofas etc will take up to 13 weeks for delivery as they are made to order. 
  • Please note that we do not ship orders to 3rd party delivery companies.

Delivery Information: Northern Ireland: 

  • £10.95 for Standard Delivery 5-7 working days (excluding selected furniture which can take up to 13 weeks. Wallpaper, framed prints & selected lighting approx. 3 weeks for dispatch)
  • £10.95 for fabric remnants delivery - fabric is dispatched in specialised packaging to preserve the quality of the material during transit. *Please note, if you place an order that includes fabric remnants they may be delivered separately from other pre-made items due to packaging and transit requirements. 
  • £1.50 for greeting cards, these are excluded from free delivery due to fragile packaging requirements.
  • £25 for large/fragile delivery items (i.e. mirrors, selected lighting, clocks, framed art & rugs)
  • £25 for wallpaper - allow 7-10 working days for delivery. 
  • Wallpaper Samples: Small samples are shipped for free, full-width wallpaper samples are £10.95 delivery.
  • Please contact our customer service team at voyageoutlet@voyfab.co.uk for more information on furniture delivery charges. 
  • £130 for large furniture (i.e. Chairs, headboards & cabinets) ordering more than one chair may increase the delivery charge. 
  • £150 for sofas, £200 for a multiple sofa order.
  • Made to Order Furniture such as Chairs, Headboards, Bed Frames, Sofas etc will take up to 13 weeks for delivery as they are made to order.
  • Please note that we do not ship orders to 3rd party delivery companies.

VAT Refunds:

Please note, Voyage cannot refund VAT from Tax Exempt countries. Please contact your local tax authority for further information.

Further Delivery Information:

For addresses within the UK mainland (including Northern Ireland), we endeavour to deliver your order as soon as possible. Delivery times may vary depending on the product type, please see below for further details. 

Selected Lampshades/Lighting Products:

Dispatch can take up to 3 weeks as some pieces are made to order. Selected lighting is classified as fragile and not included in free and standard delivery.

Wallpaper & Framed Prints:

Dispatch can take up to 3 weeks as some pieces are made to order.

Please note: During certain times of the year (i.e. Christmas, New Year, Bank Holidays) delivery times can vary. 

Whilst we will make every effort to ensure that our estimated delivery time is met, we cannot accept responsibility for late deliveries which are due to situations outside of our control (i.e. postal strike, courier issues).

You may cancel an order affected by circumstances outside our control. To cancel, please email usIf you opt to cancel your order, you will have to return any relevant products you have already received and we will refund the price you have paid.

Split Deliveries:

Due to packaging & courier requirements, Fabric, Wallpaper & Wallpaper Samples may be dispatched separately from other items. Occasionally we will have to dispatch your purchases in multiple parcels, there is a chance the parcels will not arrive at the same time. For further information please contact us by email.

General Information:

Orders will be sent to the delivery address that you specify when placing your order. We cannot be held responsible if this delivery address has not been entered accurately when your order was placed. We cannot accept responsibility for lost or stolen items if at your request they have been left somewhere unsigned.

We strongly recommend that ALL packages are signed for.

If you have not specified that you would like the Products to be left somewhere without being signed for or indicated a neighbour to whom we can deliver the Products to instead, please contact us by email.

Policy updated: May 2021.